Refund and Returns Policy

Last Updated: June 29, 2026

Welcome to adhieweb.com.

Thank you for purchasing digital products from adhieweb.com. We are committed to providing high-quality digital products and ensuring customer satisfaction. Please read this Refund and Returns Policy carefully before making a purchase.

1. Digital Products

The following products are considered digital products and are delivered electronically:

  • Website Templates
  • WordPress Themes
  • WordPress Plugins
  • Source Code
  • Scripts
  • Digital Documents
  • E-books
  • Graphic Design Files
  • Icons & UI Kits
  • Software
  • Digital Downloads
  • Other downloadable digital content sold through adhieweb.com

Because these products are delivered instantly and cannot be physically returned, they are generally non-returnable and non-refundable.

2. No Returns

Due to the nature of digital products, we do not accept returns once a product has been downloaded, accessed, or delivered.

By completing your purchase, you acknowledge that you waive any right to return the digital product.

3. Refund Eligibility

Refund requests may only be considered under the following circumstances:

  • You were charged more than once for the same order.
  • The purchased file is corrupted or cannot be downloaded, and we are unable to provide a working replacement.
  • The digital product delivered is significantly different from its description.
  • The wrong digital product was delivered due to our error.
  • We are unable to deliver the purchased digital product.

Approved refunds will be processed using the original payment method.

4. Non-Refundable Situations

Refunds will not be granted for reasons including, but not limited to:

  • Change of mind.
  • Purchased by mistake.
  • You no longer need the product.
  • Compatibility issues clearly stated in the product description.
  • Failure to read the product description or system requirements.
  • You found another product after purchase.
  • Lack of technical knowledge to use the product.
  • Failure to install the product correctly.
  • Requests made after the product has been successfully downloaded and functions as described.
  • Digital license keys that have already been activated or used.

5. Product Compatibility

Customers are responsible for ensuring that the product is compatible with their:

  • Website platform
  • Operating system
  • Hosting environment
  • Software version
  • Hardware specifications

Please review all product requirements before purchasing.

6. Technical Support

If you experience problems with your purchase, please contact us before requesting a refund.

Our support team will make reasonable efforts to:

  • Assist with installation
  • Resolve technical issues
  • Replace corrupted files
  • Provide updated download links
  • Verify product compatibility where applicable

7. License

Purchasing a digital product grants you the license specified on the product page.

Unless otherwise stated:

  • You may not redistribute the product.
  • You may not resell the product.
  • You may not claim ownership of the original work.
  • Copyright remains the property of adhieweb.com or the original creator.

8. Chargebacks

Customers are encouraged to contact us before initiating a payment dispute or chargeback.

Fraudulent chargebacks for successfully delivered digital products may result in:

  • Permanent account suspension
  • Revocation of download access
  • Cancellation of product licenses
  • Restriction from future purchases

9. Refund Processing

If a refund is approved, it will normally be processed within 5–10 business days, depending on your payment provider or financial institution.

10. Changes to This Policy

We reserve the right to modify this Refund and Returns Policy at any time.

Changes become effective immediately upon publication on this page.

11. Contact Us

If you have any questions about this Refund and Returns Policy, please contact us:

adhieweb.com

Website: https://adhieweb.com

Email: support@adhieweb.com

Important Notice

By purchasing and downloading any digital product from adhieweb.com, you acknowledge that you have read, understood, and agreed to this Refund and Returns Policy before completing your purchase.